We are excited to announce the launch of the newly redesigned Best Buy Brands Services website, previously known as www.BBYEXBS.com. This new site was developed based on extensive research, feedback, and suggestions from focus groups across all our partners, including authorized service providers, internal partners, and customers. Our goal is to make your support journey faster, simpler, and more efficient. Here’s a glimpse of what you can expect:
One-Stop Support: Find all your support service needs for our repairable Best Buy Brand’s products in one place, including service manuals, user documentation, parts lists, service bulletins, and links to support services. The website also features better product photos, exploded views, and connections to PartStore.com and other partner sites to support you.
Best Buy Brands News and Information: Stay informed through news posts, service bulletins and alerts, new product launch updates, site updates, and other happenings within Best Buy Brands customer experience and support. The site also includes analytics to ensure we understand what you are looking for and how we can make it easier to provide what you need.
Improved User Experience: Enjoy an easy-to-navigate interface designed to help you find information in just a few clicks. Some of the enhanced user features include better search functionality, access to user documentation, and dropdowns to filter product revisions. The site also includes advanced content management tools and ongoing HTML development for exploded views.
We’ve built this site with you in mind, and we’re committed to continually improving. If you have feedback or suggestions, please reach out through the “Contact Us” form to get in touch with our support team. Thank you for your patience and feedback as we launch this site to better serve you.