SERVICE BULLETINS
- NS-TWM41WH8A Washing Machine LeakFollowing the guidance in this service bulletin can help eliminate defective units caused by improper handling. The drum can become misaligned if mishandled or tilted excessively during delivery, which means the handling and transport procedure of the unit was not followed properly. If the unit is excessively tilted the tub can become misaligned causing noise,… Read more: NS-TWM41WH8A Washing Machine Leak
- NS-TWM41WH8A – Defect with the BoltsThe bolts in the tub of the washer, within the provided serial number range below, have a potential for breaking within the first few cycles of use. These are identified quickly if 2 or more bolts have broken. We may not know right away if 1 bolt is defective as the unit may still function… Read more: NS-TWM41WH8A – Defect with the Bolts
NEWS
- New Service Site Launches to Enhance Your Support ExperienceWe are excited to announce the launch of the newly redesigned Best Buy Brands Services website, previously known as www.BBYEXBS.com. This new site was developed based on extensive research, feedback, and suggestions from focus groups across all our partners, including authorized service providers, internal partners, and customers. Our goal is to make your support journey… Read more: New Service Site Launches to Enhance Your Support Experience
- We Still Need Your Support!Thank You – Your Feedback Made This Possible We’re thrilled to launch the brand-new service and support site—designed specifically with you in mind! As support personnel, you’re at the heart of our work, and your insights have been and will continue to be invaluable every step of the way. Your Voice Shaped Our Site From… Read more: We Still Need Your Support!